Privacy Policy

This privacy statement describes our current policies and practices regarding Personal Data collected by FB Dermatology/Kleresca from you through our websites and social media channels. When you share your private information through this website or social media channel you give your explicit consent to us collecting and using the information as set out in this Privacy Policy.

The term “Personal Data” refers to personally identifiable information about you.

Data controller

Your personal data are processed by FB Dermatology Limited/Kleresca, Borupvang 5C, DK-2750 Ballerup, Denmark as data controller.

The employees who have access to Personal Data have been trained to handle such data properly and in accordance with applicable laws and regulations. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we take appropriate measures to try to prevent such unfortunate occurrences.

Data protection officer

FB Dermatology Limited/Kleresca has appointed a data protection officer (DPO), and you are welcome to contact our DPO with any questions or other queries you may have about our processing of Personal Data (see Contact details).

Collected data and its purpose

We collect and process the types of Personal Data you provide us with, that is:

Your name, email address, phone number, city and country, your selected interest in Kleresca® treatment and other information that you provide us voluntary, including your health information.

We process your Personal Data for the purposes of handling your request, confirming your identity and scoping the request, responding to you, documenting our handling of the request and our responses to you, understand who uses the website and how and to better understand needs and interests of visitors and users in order to improve the website.

If you do not disclose such information, the consequence is that FB Dermatology/Kleresca will not be able to provide the services you request.

Your rights

You are entitled to request access to, rectification or erasure of any Personal dData about you that FB Dermatology/Kleresca processes. You also have the right to object to the processing of your personal data and to have the processing of your Personal Data restricted. If you are not satisfied with the way we process your Personal Data, you naturally also have the right to file a complaint with the General Data Protection Regulation or other applicable laws if it is a case.

In particular, you have an unconditional right to object to processing of your personal data for direct marketing purposes. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing of data before your withdrawal. You have the right to receive the personal data you have provided in a structured, commonly used, machine-readable format (data portability).

These rights may be subject to conditions or restrictions. Accordingly, you may not have the right to data portability in a given case – it depends on the specific circumstances of the processing activities.

Disclosure to third parties

If you contact us, including via legal@kleresca.com FB Dermatology Ltd/Kleresca will disclose your request to the following recipients for the purpose of being able to handle your request in a proper and compliant way:

  • our representative in the respective country of the local language in which your request has been provided;
  • if not the same, our representative in the country which is the lead country for the business area in which FB Dermatology/Kleresca provide its services;
  • our Authorized clinic in the nearest location to your request.

Privacy policy updates

We will make changes to this Privacy Policy as required. You can see this by checking the date at the top of the page. In case of significant changes to the Privacy Policy we will inform you directly about the changes and the consequences hereof.

Contact details

If you believe that any Personal Data FB Dermatology/Kleresca or any third party instructed by the company have about you is incorrect or outdated, please write to or email us as soon as possible so that we can keep our records up to date.

Should you have any questions in regard to the protection of your personal data or if you wish to exercise your legal rights, please contact FB Dermatology/Kleresca or FB Dermatology/Kleresca Data Protection Officer by using the below contact details:

FB Dermatology Limited ApS / Kleresca

Borupvang 5C

Ballerup

DK – 2750

Data Protection Officer:

E-mail: legal@kleresca.com

Phone no.: +45 23 92 33 54